Frequently Asked Questions

To register, enter your membership ID. You will then be prompted to provide details such as your mobile number and email address. After submitting your information, you must verify your mobile number through an OTP (One-Time Password) verification process. Once verified, your registration will be complete.

You can view your booking history under the "My Orders" section. Simply log in to your account and navigate to this section to access all your past bookings.

Once you have completed your registration, you can access the available benefits. Select your desired benefit, specify your preferences, and proceed with the booking process. You will be able to review the applicable terms and conditions before confirming your redemption.

If you encounter any issues with booking or redeeming benefits, please contact our customer support team for assistance.You can reach us via:
Toll-free number: 1800 208 7899
Email Address: customer.care@thriwe.com
Support hours: Monday to Friday, 9:00 AM – 7:30 PM